LIBRARY POLICIES & SERVICES


Study Area

Borrowing Policies & Library Cards

Identification

Your Tusculum University ID serves as your library card. Complimentary cards for alumni and students of reciprocating institutional libraries (upon presentation of a valid ID) may be obtained at the circulation desk at the Greeneville campus library. TU students who wish to obtain a library card from ETSU must complete a responsibility form. Community members must have a Greeneville-Greene County Public Library (GGCPL) card to access Garland Library services.

Books circulate for 21 days and may be renewed twice unless placed on hold by another user. The limit for non-Tusculum users is ten (5) books per visit.

Periodicals, reference works, materials from Special Collections, and reserves may be used in-house only.

DVDs may be checked out for 1 week and may renew one (1) time, by Tusculum University Faculty, Staff, and students only.

Returning Items

Return items to the Library Circulation Desk or the book return at the front entrance.

Hold Requests

TU students may submit a hold requests at the Circulation Desk for materials currently checked out by another student. Upon return of the desired item(s), a notice will be sent and the library will place a hold good for three days.

Overdues Notices

Tusculum University Students

Notices are mailed when materials become overdue. Library privileges will be withheld until items are returned or bills paid. If materials are not returned after a second notice, an invoice will be sent from the Business Office assessing the borrower $50 replacement cost per book and $100 per video. Borrowing privileges will be suspended and a hold will be placed to prevent receipt of grades, transcripts, diplomas, and/or paychecks until items are returned or replacement costs are paid. Items declared lost by the borrower or that are returned and determined to be damaged beyond repair must be replaced. The borrower will be assessed replacement costs determined by the library on a case by case basis.

Other cardholders

Notices will be mailed as per above. Library privileges will be withheld until items are returned or replacement cost is paid. Replacement cost is $50 per book. Delinquent borrowers will receive follow-up notices as above and be billed for replacement costs after the 2nd notice. Suspension of library borrowing privileges will be enforced until items are returned and/or replacement costs paid. The Greeneville-Greene County Public Library will be notified in the case of any delinquent community borrower who holds a GGCPL card.

Additional Services

Reference Assistance, Library Orientation/Information Literacy Instruction: Reference service and individual instruction on the use of library resources is available upon request. We welcome the opportunity in joining with faculty to develop and present information literacy instruction to their classes.

Copying Services. The desk attendant will provide instructions for making photocopies or printouts. Photocopies, printouts are 10 cents each. Use of the student photocopier allows the use of change or dollar bills.

Persons with Special Needs: The library is accessible to all persons in need of special assistance. An elevator is located on the main floor. Library users are encouraged to notify staff of any special assistance needed.

Loan Periods and Notices

Loan Periods

Books

Books will circulate to faculty/staff for a period of 90 days.

Books will circulate to students and community patrons for a period of 21 days.

Borrowing limit of 20 books at a time for Tusculum University Faculty, Staff, and Students. Borrowing limit of 5 books at a time for Community Patrons. (Limits may vary based on shelving locations). Books may be renewed a total of 2 times, if not on hold or recalled, but must be physically returned to library for renewal.

DVDs

DVDs will circulate to faculty/staff and students for a period of 7 days and may be renewed at the library.

  •  Borrowing limit of five (5) DVDs per person at a time.

Community Patrons may not borrow library DVDs.

 Recalls/Holds

  •  Recall period- return within two (2) days
  •  Hold period- seven (7) days of notification

Notifications (emailed)

Overdue and Bill Notices

  • First Due Notice- emailed two days before item(s) come due
  • Second Due Notice- emailed day of item(s) due date
  • Third Overdue Notice- emailed one day after item(s) comes overdue
  • Fourth Notice (Bill)- emailed once item(s) replacement costs have been charged to account
Computer Lab and Internet Access

Student Lab Computers and Network Access

The Garland Library has 16 workstations available for information retrieval. To access the computers in the library, all users are required to log in using the university provided personal username and password. To receive your username and password, please contact the TU Helpdesk at 636-7346 or ext. 5346 on campus. Due to the limited number of workstations, priority for computer use will be given to current TU students doing research and classwork or involved in a library instruction session exercise requiring computer use. Computers reserved for class use will be posted as such and individual students will be asked to surrender the workstations during such times.

Community users with a valid TU Community Borrower's card may obtain access to use the library computers in the Commons area by registering at the circulation desk. Community users may be asked to surrender workstations as deemed necessary by library staff to accommodate TU students use. The workstations are available during library open hours unless reserved for class purposes.

Printing is available at a cost of 10 cents per page for black and white or 25 cents for color. Printouts can be picked up at the Circulation Desk. For color printing, please bring a flash drive with the file to be printed to the Circulation desk.

Laptop Loan

The Greeneville library has laptops that can be loaned out to students, faculty and staff for up to four hours at a time. These laptops are for use in the library only and may not leave the building. Please bring your Tusculum identification card when you check out a laptop. All users are required to sign a responsibility form (available at the Circulation Desk) before being loaned a laptop. ID cards will be held at the Circulation desk until the laptop is returned.

Wireless Network

Both TU Student and Staff wireless networks are accessible in the library. For students and users that wish to print to the library’s printer from their own laptop, they should see a staff member at the Circulation desk for instructions. Students and users needing assistance troubleshooting a wireless connection using their personal laptops should contact the TU Helpdesk for assistance at 423-636-7300 ext. 5346 or email: tuhelp@tusculum.edu.

Adult & Onlince Studies (AOS)

Library services to all students at off campus locations include telephone, chat and e-mail reference and library instruction service, book loan, article delivery services, and interlibrary loan. Interlibrary Loan Forms are available here.

Books from Garland Library may be requested by TU students by phone, in person or, with an online form. Materials can be sent via U.S. Postal Service to a student's home address. Under normal circumstances, requests will be filled within 2 business days. Books may be returned to the library or via U.S. Postal Service (using the postage-paid receipt provided if originally sent in this manner). Overdue notices will be per standard policy. Renewals may be requested over the phone, by email, or in person.

Group Study Room Policy
Introduction

Five group study rooms (316, 317, 318, 319,320) located on the upper floor of the Garland Library are available for course-related study or faculty/staff meetings during library open hours. These rooms are not soundproof so occupants should be considerate of their neighbors.

Group study rooms are provided for the purpose of collaborative learning and are employed on a first-come, first-serve basis for up to a 4 hour time period.

Users are asked to please be civil with one another and share these rooms in a spirit of cooperation. In the event of a problem, the library staff may ask individuals to move to an independent study carrel or another study area in the library.

Study rooms are not to be left unattended at any time. If a room is left unattended, its use is forfeited.

Should you have any questions, please call the library circulation desk at (423) 636-7320 or extension 5320.

Study room access procedure

Study rooms are to be kept locked at all times when not in use. A requesting patron must check out the key to the designated study room in the same manner as checking out a book, then return the key to the Circulation Desk when finished or at library closing. Tusculum University ID cards will be retained at the Circulation Desk, to be returned to the patron when the study room key is returned. The patron checking out the key is responsible for its return and for the condition of the area. Study room keys are not to be removed from the library.

 Updating

This policy will be reviewed at the end of each semester and viable recommendations for changes or enhancements will be incorporated.

Information Literacy Room (Library 206)

Greeneville Federal Bank Information Literacy Boom use Policy

The Information Literacy Room (ILR) is located in Room 206 in the Garland Library. With seating for 30, it houses an instructor workstation, overhead LCD projector, projection screen, and 24 laptop computers available for students to use during information literacy instruction sessions. The ILR's primary purpose is to provide a space for librarian/faculty/student collaboration and information literacy instruction sessions in a structured environment that limits interruption while allowing availability of computers in the Information Commons in the Garland Library.

The ILR may not be scheduled as a regular teaching classroom for any regularly scheduled classes during any semester. To do so would prevent other faculty from scheduling the room for Information Literacy sessions.

Information Literacy sessions are taught by Tusculum University Librarians in collaboration with TU faculty and staff. Tusculum University faculty are encouraged to contact the library and speak to the appropriate librarian to schedule an information literacy instruction session.

Faculty should contact the library to reserve the Information Literacy room
Administrative and professional staff of Tusculum University wishing to schedule the ILR for faculty and staff workshops related to library and information research should contact Library Director Kathy Hipps to make arrangements.

Procedure for requesting a session in the ILR:

1. Contact the library at least 3 days in advance to speak with a librarian and to schedule an information literacy instruction session.

2. If available, the room and technology will be reserved for the session time period requested by the faculty member. If a session is no longer required, it should be cancelled by phone call or e-mail to the librarian with whom it was scheduled.

3. During the session time period students will have access, at faculty request, to use the ILR laptop computers within the ILR. At no time will the ILR laptop computers be allowed out of the ILR by students or faculty.

4. If the ILR is unavailable at the requested time, an alternate date/time may be chosen or arrangements made to provide Information Literacy Instruction for the faculty’s class in the open computer lab in the Information Commons or in the faculty member‘s classroom.

5. If an instructor would like to bring a class for library research during class time, arrangements can be made to reserve the computers in the Information Commons for a specific time. Such arrangements should be made as far in advance of need as possible.

Interlibrary Loan Policy

Interlibrary Loan (ILL) services provided by the Thomas J. Garland Library enable students, faculty, and staff of Tusculum University the opportunity to borrow books and obtain photocopies of journal articles from other institutions when the material is not available at the TU Library. Users of this service should note:

The average waiting period for receipt of requested book materials is 2 weeks. The average waiting period for receipt of a journal article is 3 to 7 days. Garland Library will make every effort to ensure that notification of the receipt of requested materials are made to borrowers as soon as possible.

The required electronic request forms are available on the library website under "Forms" or by clicking on the links below.

Book Request Form                    Article Request Form

Books may be picked up at the Greeneville library location unless other arrangements are made. For alternative delivery options please call (423) 636-7320. All borrowed books must be returned to Garland Library in Greeneville by the indicated due date.

Articles may be picked up at the library locations above, sent via U.S. Postal mail, or emailed to the patron upon request. Any photocopy and lender fees must be paid upon receipt of the materials by the requestor.

PLEASE NOTE: The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose except private study, scholarship or research." If a user makes a request for or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law. This may apply to software and other non-print formats as well.

Lending Charges

Borrowers will assume costs that lending libraries may charge for requested items. If the cost is above the allowable amount indicated on the borrower's form, a librarian will contact the borrower for permission and verification that the borrower will pay for the additional fee before continuing to process the request. If a borrower is unwilling to pay additional fees, the library reserves the right to cancel a request or to explore alternative methods of obtaining the material within the cost parameters provided by the borrower.

Users requesting Interlibrary Loans will be made aware of their responsibility for the borrowed material and assumption of all replacement costs if the material is overdue, lost, or damaged.

Check or money orders should be made out and sent to:

Tusculum University Garland Library
P.O. Box 5005
Greeneville TN 37743

Please enclose a copy of the billing invoice with payment when mailing.

Course Reserve Policy

The library reserve service allows faculty and administration to place books, assigned readings, and other material on reserve at the circulation desk. Please use the following guidelines when placing materials on reserve for class use:

  • A Reserve Request Form must be completed for each separate item being placed on reserve. Copies of this form can be obtained at the circulation desk, or the form can be downloaded and printed from the library website under Forms.
  • Please allow 48 hours processing time for reserve materials.
  • If the reserve is a library book or audiovisual, speak with a librarian regarding any overnight circulation that is allowed for the students of the specific course and include information on the form.
  • Due to space limitations, reserve material cannot remain in the library permanently. Materials may stay on reserve for the length of time indicated on the Reserve Request Form up to one semester. Materials not picked up by then will be returned via campus mail.
  •  If the reserve is a photocopy, it is the responsibility of the instructor to make sure the material is legible.
  •  A complete bibliographic citation must be included with all photocopies.
  •  Please provide no more than two (2) copies of photocopied Reserve readings, one stapled for reading in the library, one with a paper clip for making copies. No two-sided copies.
  • Personal books and other materials are accepted for reserve. The library will place a barcode on each photocopy and personal items for circulation purposes. While all efforts will be made to safeguard these items, the library is not responsible for any damage or theft of personal items.

The following materials may not be placed on reserve:

  • Periodicals from the Tusculum Library collection- This ensures that these materials are accessible to all library patrons. Faculty members are welcome to submit photocopies of articles for reserve, provided they fall under Fair Use guidelines, or written permission has been obtained.
  • Materials from the Special Collections or the Reference Collection.
  • Materials from other Libraries.
  • Any material in violation of the Copyright Law-

The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose except private study, scholarship or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law. This may apply to software and other non-print formats as well.

Resource Selection and Withdrawal Policy

I. GENERAL STATEMENT: The selection, acquisition, and retention of library materials will be made in accordance with the following guidelines:

A. The library serves both undergraduate and graduate students. The library collection will support all academic programs offered by Tusculum University. Materials useful primarily to the researcher will be acquired only in limited support of the Andrew Johnson Presidential Library and Museum.

B. In selecting print, non-print, and electronic materials, the following will be taken into account:

  • Available format(s)
  • The critical reception of the work
  • The reputation of the author, publisher or database vendor
  • Availability of material

C. Evaluation of books, databases, and DVDs will be based on authoritative reviews and upon the professional judgment of selectors.

D. Although the library will acquire representative materials from all areas of knowledge, all acquisitions are designed, first and foremost, to support courses offered in the current curriculum.

E. The order of acquisition priority will be:

  1. Curricular support
  2. Reference
  3. Non-curricular areas of knowledge

F. The library will not purchase adopted textbooks or software packages.

II. RESPONSIBILITY FOR SELECTION

A. The Director of the Library will oversee the acquisition of faculty-requested materials with the goal of a balanced and viable collection. The Director will also oversee a gift and exchange program designed to enhance and supplement the collection, as well as the acquisition of periodicals and databases.

B. It is the responsibility of the Library Director to coordinate recommendations from faculty (full-time and adjunct, in support of their disciplines.  It is understood that such recommendations are made to support student research or project needs and not as classroom instructional support or in support of the personal research interests of faculty. The recommendation process, based upon annual resource allocations is as follows: Faculty will conduct a “Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis of library collections on a five-year rotation by College. Program coordinators of each College under review will be contacted by the Director of the Library to set up a timeline for completion of an in-depth analysis of the resources supporting their programs including making recommendations for purchase. Supplemental requests by all faculty may be made at any time, employing the recommendation form available on the library website. It is also the responsibility of the library staff to recommend reference and other materials to help ensure a balanced and viable collection.

 

Academic Year

College Under Collection Development SWOT Analysis
2019-20 College of Civic and Liberal Arts
2020-21 College of Nursing
2021-22 College of Education
2022-23 College of Science, Technology and Math
2023-24 College of Business

 

C. Other members of the Tusculum University community (board members, administration, staff, students, alumni and friends) are also welcome to make recommendations, employing the recommendation form available on the library website

III. SPECIAL MATERIALS

A. Foreign Language: With the exception of materials acquired in direct support of any special foreign language program offering, or program requiring foreign language introduction, only foreign language dictionaries will be purchased.

B. Periodicals: Periodicals are acquired in two distinct ways: 1) full-text databases subscriptions and, 2) print subscriptions In general, due to the university’s distance learning commitment, most periodical holdings will be electronic and come as units within aggregate databases. Should funding remain within the appropriate budget line following payment of annual database subscriptions, recommendations for new print subscriptions will be considered. These should be initiated employing the recommendation form available on the library website and must state clearly how given titles in paper format will directly benefit student learning.

C. Databases: Databases are acquired through a joint selection process involving both teaching faculty and library faculty. Recommendations may be made by either faculty. Upon notification of availability by consortiums in which it holds membership (Tenn-Share, ACA, Lyrasis) or by independent vendors, the library faculty will call the attention of teaching faculty to new aggregate databases available for trial, providing sample passwords and other review information. If the reaction of the teaching faculty is positive and funds are available, these databases will be added. In certain cases, to be negotiated between the Library Director and divisions, various specialized databases may be added employing some mix of library and divisional funds (usually from divisional allocated library book budgets) to cover the purchase.

IV. VENDORS

Materials will be ordered from jobbers, publishers, or distributors who provide the best service and price discounts. In general, material will not be ordered from esoteric or little-known internet distributors.

V. LOST MATERIALS

If possible and feasible, lost materials will be replaced as follows:

A. Books -after one year

B. Periodicals- as quickly as possible

C. Non print--as funding permits

VI. WITHDRAWALS

It is the responsibility of the Director of the Library to ensure a balanced and viable collection. The Director of the Library will withdraw duplicate, irreparably damaged, or obsolete materials. It is the responsibility of the faculty of each program to recommend the withdrawal of circulation or reference materials deemed inappropriate for continued retention within the context of academic program support or overall collection viability. De-accession suggestions are part of the five-year rotating “SWOT Analysis” to be performed by each College.  Additional withdrawal suggestions are welcome and may be made at any time by members of the Tusculum University community by contacting the Director of the Library.

VII. GIFTS AND GRANTS

The library seeks and welcomes the gift of books and other materials for the enhancement of its collection. The use or disposal of said items is thereafter left to the discretion of the library. A gift for the library may also consist of funds for the purchase of acquiring materials, in certain areas, to be suggested by the donor or the library staff. The library encourages non-specified gifts to allow the most flexible use of the donation for the enrichment of the overall collection. All grant monies allocated to the library for the purchase of materials in support of a grant purpose must be used for that purpose only; these monies are considered special funds not part of the university’s allocated library budget. The Director of the Library will provide the Development Office with an official statement of individual gifts made directly to the library. The Development Office will then send a written letter of appreciation to the donor(s). Donated funds will be deposited with the Business Office.

Revised 11/04/2019

In-House Etiquette

1. To create an atmosphere conducive to study, a degree of quietness must be maintained. Please place cell phones on silence or vibrate before entering the library.

2. This is a tobacco free campus. Please do not bring tobacco products or cigarettes into the library.

3. Please take phone calls outside.

4. Please do not engage in long social conversations with staff and student workers on duty.