GARLAND LIBRARY


LIBRARY POLICIES & SERVICES

Study Area

Borrowing Policy – Students & Community

Identification

Students may use their Tusculum College ID as a library card. Complimentary cards for TC alumni and students of reciprocating institutional libraries( upon presentation of a valid ID)* may be obtained at the circulation desk. TC students who wish to obtain a library card from ETSU should request a responsibility form. Community members must have a Greeneville-Greene County Public Library (GGCPL) card to access Garland Library services.

Books circulate for three weeks and may be renewed twice unless placed on hold by another user. The limit for non-Tusculum users is ten (10) books per visit.

Periodicals, reference works, materials from Special Collections, and reserves may be used in-house only.

DVDs may be checked out only by currently enrolled Tusculum College students only for 1 week and may renew one (1) time. Students must show a currently validated TC student ID. Limit of one physical DVD/VHS per student per circulation period.

Returning Items

Please return items to the Library Circulation Desk or, when the building is closed, the book return at the front entrance. Books may also be returned to the Knoxville office for shipment via campus mail (you are responsible for putting them in a bag with a label) or to the Greeneville-Greene County Public Library.

Hold Requests

Hold requests may be made by TC Students for materials currently checked out may be submitted at the Circulation Desk. Upon return of the desired item(s), a notice will be sent and the library will place a hold good for three days after the notice date.

Overdues Notices

Tusculum College Students

Notices are mailed the first day after materials are due. Library privileges will be withheld until items are returned and any fines and fees paid. A second notice is mailed seven days later. After fourteen days, an invoice will be sent from the Business Office assessing the borrower $50 replacement cost per book and $100 per video. Borrowing privileges will be suspended and a hold will be placed to prevent receipt of grades, transcripts, diplomas, and/or paychecks until items are returned or replacement costs are paid. Items declared lost by the borrower or that are returned and determined to be damaged beyond repair must be replaced and the borrower will be assessed replacement costs determined by the library on a case by case basis.

Other cardholders

Notices will be mailed as per above. Library privileges will be withheld until items are returned or replacement cost is paid. Replacement cost is $50 per book. Delinquent borrowers will receive follow-up notices as above and be billed for replacement costs after the 2nd notice. Suspension of library borrowing privileges will be enforced until items are returned and/or replacement costs paid. The Greeneville-Greene County Public Library will be notified in the case of any delinquent community borrower who holds a GGCPL card.

Additional Services

Reference Assistance, Library Orientation/Information Literacy Instruction: Reference service and individual instruction on the use of library resources is available. We welcome the opportunity in joining with faculty to develop and present information literacy instruction to their classes.

Copying Services. The desk attendant will provide instructions for making photocopies or printouts. Photocopies, printouts, and microform prints are 10 cents each. Use of the photocopier allows the use of change, dollar bills or a copy card. Copy cards are available for purchase in the bookstore or Business Office.

Persons with Special Needs: The library is accessible to all persons who are in need of special assistance. An elevator is located on the main floor. Library users are encouraged to notify staff of any special assistance needed. We’ll be glad to help.

Borrowing Policy – Faculty & Staff

Loan Periods

Books

Books will circulate to faculty/staff until the end of the borrowing semester or 120 days from date of checkout.

  •  August-December
  •  January-May
  •  June-July

Borrowing limit of 20 books at a time. Books may be renewed if not on hold or recalled, but must be physically returned to library for renewal.

Videos/DVDs

Videos and DVDs will circulate to faculty/staff for a period of 7 days and may be renewed at the library.

  •  Borrowing limit of five (5) videos/dvds per person at a time.

 Recalls/Holds

  •  Recall period- return within two (2) days
  •  Hold period- two (2) days of notification

 Late Notices

  •  First notice- mailed on the 1st working day after the semester ends
  •  Second notice- Seven (7) days from the first notice
  • Third notice – Fourteen (14) days from the date of the original notice. A copy of the 3rd notice will automatically be sent to the appropriate school director (faculty) or supervisor (staff) for resolution and borrowing privileges may be suspended until the matter is resolved.
Computer and Network Access

Student Lab Computers and Network Access

Tusculum College Garland Library Greeneville has 16 workstations available to access the Internet and to conduct searches and retrieve information. In order to access the computers in the library, all users are required to log in using the college provided personal username and password. To receive your username and password to access the campus network in the labs and the library, please contact the TC Helpdesk at 636-7346 or ext. 5346 on campus. Due to the limited number of workstations, priority for computer use will be given to current TC students doing research and classwork or for students involved in a library instruction session exercise requiring computer use. Computers reserved for class use will be posted as such and individual students will be asked to surrender the workstations during such times.

Community users with a valid TC Community Borrower’s card may obtain access to use the library computers by registering at the circulation desk. Community users may be asked to surrender workstations as deemed necessary by library staff to accommodate TC students use.

Printing is available at a cost of 10 cents per page. Printouts can be picked up at the Circulation Desk. The workstations are available during library open hours unless reserved for class purposes. Computer workstations and labs are also available for TC student library use at the Knoxville Center Library and the Morristown Center, and the Tri-Cities Center in Kingsport.

Wireless Network

Also available in the Greeneville campus library on the main floor, is wireless network for access by personal laptops that have a wireless card. Both TC-Student and TC-Staff networks are accessible in the library. For students and users that wish to print to the library’s printer from their own laptop, they should connect to “Garland2.” The “LibStudy” network is available in the Study Room area. Students and users needing assistance and troubleshooting a wireless connection using their personal laptops, should contact the TC Helpdesk for assistance at 423-636-7300 ext. 5346 or email: tchelp@tusculum.edu.

Distance Learning and Resource Delivery

Library services to all students at off campus locations include telephone and e-mail reference and library instruction service, intra-campus book loan, article delivery services, and interlibrary loan. Forms are available at the TC Library Website at http://library.tusculum.edu to ask reference questions or to request materials. For further information, please contact Jack Smith 1-800-729-0256 extension 5320, email: jsmith@tusculum.edu.

Intra-Campus Book Loan (Books by Mail– Distance Learning Students only)

Books from Garland Library Greeneville or Knoxville may be requested by TC students by phone, in person or, with an online form. Materials will be sent to Knoxville, Greeneville, Tri-Cities (Kingsport), or Morristown by campus courier or, sent via U.S. Postal Service to a student’s home address. Under normal circumstances, requests will be filled within 2 business days. Books may be returned to the Greeneville or Knoxville libraries, the a campus site coordinator, or via U.S. Postal Service (using the postage paid receipt provided if originally sent in this manner). Overdue notices will be per standard policy. Renewals may be requested over the phone, by email, or in person. Limit 4 books per student per 3-week lending period.

Other Resources by Mail (Distance Learning Students Only)

Article copies may also be sent via email, campus courier, or U.S. Postal Service. A photocopy charge of 10 cents per page is payable upon receipt by check or money order to Tusculum College Library. Unpaid requests will be billed to the student’s account. Limit 4 articles per student per course period.

Videos will not be sent through U.S. Postal Mail but may be delivered by courier mail to Knoxville, Greeneville, Tri Cities, or Morristown. Consult your librarian for more information.

Group Study Room Policy (Greeneville Campus)

Introduction

3 group study rooms (316,319,320) are located on the upper floor of the Tusculum College Garland Library, and are available with certain restrictions for TC course-related student group study or faculty/staff meetings during library open hours.

Group study rooms may be employed on a first-come, first-serve basis only for up to a 4 hour time period. Student reservations for study rooms are not taken.

As a priority, the Faculty/Staff Lounge (Room 319) is for faculty and staff use only prior to 5 p.m. Monday-Friday. It may be checked out to students for daily use at the discretion of a library staff person. Faculty and Staff who wish to use Room 319 weekdays are encouraged to call the library (423-636-7320 or ext. 5320) to check availability and reserve the room. Faculty and Staff are also strongly encouraged to notify the library if, having reserved Room 319, it is no longer needed or there is a change in the reservation time. Faculty and staff not arriving within 15 minutes of their requested reservation will forfeit their reservation and the room will be open to other faculty/staff/students requesting its use between 8 and 5 Monday – Friday.

Should you have any questions, please call the library circulation desk at (423) 636-7320 or extension 5320.

 Study room access procedure

Study rooms are kept locked at all times when not in use. For initial room access, a requesting patron must check out the key to the designated study room in the same manner as checking out a book and return the key to the circulation when finished or at library closing. Keys are bar coded and signed out employing Tusculum College ID cards that will be retained at the circulation desk to be returned to the patron when the study room key is returned. Those to whom keys are charged are responsible for their return and for leaving the study room empty of occupants and in good order with door closed and securely locked.

 Updating

This policy will be reviewed at the end of each semester and viable recommendations for changes or enhancements will be incorporated. Reviewed and approved by faculty ad hoc committee of Programs & Policies.

Information Literacy Classroom Use Policy

Greeneville Federal Bank Information Literacy Classroom Use Policy

The Greeneville Federal Bank Information Literacy Classroom (ILC) is located in Room 206 in the Tusculum College Garland Library. With seating for 30, it houses an instructor workstation, overhead LCD projector, projection screen, and 24 laptop computers available for students to use during information literacy instruction sessions. The ILC’s primary purpose is to provide a space for librarian/faculty/student collaboration and information literacy instruction sessions in a structured classroom environment that limits interruption while allowing continuous accessibility and availability of computers in the Information Commons in the Garland Library.

The ILC may not be scheduled as a regular teaching classroom for any regularly scheduled classes during any block. To do so would prevent other faculty from scheduling the room for Information Literacy sessions. Scheduling of the computers in the Information Commons for or in conjunction with classes that do not require Information Literacy instruction is possible.

Information Literacy sessions are taught by Tusculum College Librarians in collaboration with TC faculty and staff. Tusculum College faculty are encouraged to contact the library and speak to the appropriate librarian to schedule an information literacy instruction session. Residential College faculty should contact Charles Tunstall, Reference and Instruction Librarian or Kathy Hipps, Chief Instruction Librarian and Assistant Director. Graduate and Professional Studies faculty should contact Crystal Johnson, Distance Learning Librarian, Graduate and Professional Studies, NE region.

Faculty inquiries may also be directed to Library Director Jack Smith in the event Mr. Tunstall, Mrs. Hipps or Mrs. Johnson are unavailable. Administrative and professional staff of Tusculum College wishing to schedule the ILC for faculty and staff workshops related to library and information research, should contact Jack Smith to make arrangements.

Procedure for requesting a session in the ILC:

1. Contact the library at least 3 days in advance to speak with a librarian and to schedule an information literacy instruction session.

2. If available, the room and technology will be reserved for the session time period requested by the faculty member. If a session is no longer required, it should be cancelled by phone call or e-mail to the librarian with whom it was scheduled.

3. During the session time period students will have access, at faculty request, to use the ILC laptop computers within the ILC. At no time will the ILC laptop computers be allowed out of the ILC by students or faculty.

4. If the ILC is unavailable at the requested time, an alternate date/time may be chosen or arrangements made to provide Information Literacy Instruction for the faculty’s class in the open computer lab in the Information Commons or in the faculty member’s classroom.

5. If an instructor would like to bring a class for library research during class time, arrangements can be made with Charles Tunstall, Reference and Instruction Librarian or Crystal Johnson, DL Librarian to reserve the computers in the Information Commons for a specific time. Such arrangements should be made as far in advance of need as possible.

Request an Information Literacy Session–Residential

Request an Information Literacy Session–GPS

Interlibrary Loan Policy

Interlibrary Loan (ILL) services provided by TC Thomas J. Garland Library enable students, faculty, and staff of Tusculum College the opportunity to borrow books and obtain photocopies of journal articles from other institutions when the material is not available at TC Library. Users of this service should note:

The average waiting period for receipt of requested book materials is 2 weeks. The average waiting period for receipt of a journal article is 3 to 7 days. Garland Library will make every effort to ensure that notification of the receipt of requested materials are made to borrowers as soon as possible. Please contact the library directly regarding the Interlibrary Loan of ERIC Documents (ED).

The required electronic request forms are available on the library website under Request Forms or by clicking on the links below. The number of loan forms processed per person is four (4) per week.

Book Request Form                    Article Request Form

Books may be picked up at either the Greeneville or Knoxville library locations unless other arrangements are made. For alternative delivery options please call 1-800-729-0256 ext. 5124. All borrowed books must be returned to Garland Library Greeneville or Knoxville by the indicated due date.

Articles may be picked up at the library locations above, sent via U.S. Postal mail, or emailed to the patron upon request. Any photocopy and lender fees must be paid upon receipt of the materials by the requestor.

PLEASE NOTE: The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose except private study, scholarship or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law. This may apply to software and other non-print formats as well. For more information see the TC Library Copyright Information Page.

Lending Charges

Borrowers will assume costs that lending libraries may charge for requested items. If cost is above the allowable amount indicated on the borrower’s form, a librarian will contact the borrower for permission and verification that the borrower will pay for the additional fee before continuing to process the request. If a borrower is unwilling to pay additional fees, the library reserves the right to cancel a request or to explore alternative methods of obtaining the material within the cost parameters provided by the borrower.

Users requesting Interlibrary Loans will be made aware of their responsibility for the borrowed material and assumption of all replacement costs if material is overdue, lost, or damaged.

Check or money orders should be made out and sent to:

Tusculum College Garland Library
P.O. Box 5005
Greeneville TN 37743

Please enclose a copy of the billing invoice with payment when mailing.

Library After Hours Usage Policy
Reserve Policy

The library reserve service allows faculty and administration to place books, assigned readings, and other material on reserve at the circulation desk. Please use the following guidelines when placing materials on reserve for class use:

  • A Reserve Request Form must be completed for each separate item being placed on reserve. Copies of this form can be obtained at the circulation desk, or the form can be downloaded and printed from the library website under Forms.
  • Please allow 48 hours processing time for reserve materials.
  • If the reserve is a library book or audiovisual, speak with a librarian regarding any overnight circulation that is allowed for the students of the specific course and include information on the form.
  • Due to space limitations, reserve material cannot remain in the library permanently. Materials may stay on reserve for the length of time indicated on the Reserve Request Form up to one semester. Materials not picked up by then will be returned via campus mail.
  •  If the reserve is a photocopy, it is the responsibility of the instructor to make sure the material is legible.
  •  A complete bibliographic citation must be included with all photocopies.
  •  Please provide no more than two (2) copies of photocopied Reserve readings, one stapled for reading in the library, one with a paper clip for making copies. No two-sided copies.
  • Personal books and other materials are accepted for reserve. The library will place a barcode on each photocopy and personal items for circulation purposes. While all efforts will be made to safeguard these items, the library is not responsible for any damage or theft of personal items.

The following materials may not be placed on reserve:

  • Periodicals from the Tusculum Library collection- This ensures that these materials are accessible to all library patrons. Faculty members are welcome to submit photocopies of articles for reserve, provided they fall under Fair Use guidelines, or written permission has been obtained.
  • Materials from the Special Collections or the Reference Collection.
  • Materials from other Libraries.
  • Any material in violation of the Copyright Law-

The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose except private study, scholarship or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law. This may apply to software and other non-print formats as well. For more information see the TC Library copyright page.

Selection Policy and Withdrawal Policy

I. GENERAL STATEMENT: The selection, acquisition, and retention of library materials will be made in accordance with the following guidelines:

A. The library serves both undergraduate and graduate students. The library collection will support all academic programs offered by Tusculum College. Materials useful primarily to the researcher will be acquired only in limited support of the Andrew Johnson Presidential Library and Museum.

B. In selecting print, non-print, and electronic materials, the following will be taken into account:

  • Available format(s)
  • The critical reception of the work
  • The reputation of the author, publisher or database vendor
  • Availability of material

C. Evaluation of books, databases, and CD-ROMs will be based on authoritative reviews and upon the professional judgment of selectors.

D. Although the library will acquire representative materials from all areas of knowledge, all acquisitions are designed, first and foremost, to support courses offered in the current curriculum.

E. The order of acquisition priority will be:

  1. Curricular support
  2. Reference
  3. Non-curricular areas of knowledge

F. The library will not purchase adopted textbooks, stand-alone CD-ROMs, or software packages.

II. RESPONSIBILITY FOR SELECTION

A. The Director of the Library will oversee the acquisition of faculty-requested materials with the goal of a balanced and viable collection. The Director will also oversee a gift and exchange program designed to enhance and supplement the collection, as well as the acquisition of periodicals and databases.

B. It is the responsibility of the teaching faculty (full-time and adjunct) to recommend materials in support of their discipline. It is understood that such recommendations are made to support student research or project needs and not as classroom instructional support or in support of the personal research interests of faculty. The recommendation process, based upon an annual allocation for books and DVDs, should be followed. Supplemental requests may be made at any time, employing the recommendation form available on the library website. It is the responsibility of the library faculty, employing Choice and other reviewing media, to recommend reference and other materials to help ensure a balanced and viable collection.

C. Other members of the Tusculum College community (board members, administration, staff, students, alumni and friends) are also welcome to make recommendations, employing the recommendation form available on the library website

III. SPECIAL MATERIALS

A. Foreign Language: With the exception of materials acquired in direct support of any special foreign language program offering, or program requiring foreign language introduction, only foreign language dictionaries will be purchased.

B. Periodicals: Periodicals are acquired in two distinct ways: 1) full-text databases subscriptions and, 2) print subscriptions In general, due to the college’s distance learning commitment, most periodical holdings will be electronic and come as units within aggregate databases. Should funding remain within the appropriate budget line following payment of annual database subscriptions, recommendations for new print subscriptions will be considered. These should be initiated employing the recommendation form available on the library website and must state clearly how given titles in paper format will directly benefit student learning.

C. Databases: Databases are acquired through a joint selection process involving both teaching faculty (directly or through departmental PPR reviews) and library faculty. Recommendations may be made by either faculty. Upon notification of availability by consortiums in which it holds membership (Tenn-Share, ACA, Lyrasis) or by independent vendors, the library faculty will call the attention of teaching faculty to new aggregate databases available for trial, providing sample passwords and other review information. If the reaction of the teaching faculty is positive and funds are available, these databases will be added. In certain cases, to be negotiated between the Library Director and divisions, various specialized databases may be added employing some mix of library and divisional funds (usually from divisional allocated library book budgets) to cover the purchase.

IV. VENDORS

Materials will be ordered from jobbers, publishers, or distributors who provide the best service and price discounts. In general, material will not be ordered from esoteric or little-known internet distributors.

V. LOST MATERIALS

If possible and feasible, lost materials will be replaced as follows:

A. Books -after one year

B. Periodicals- as quickly as possible

C. Non print–as funding permits

VI. WITHDRAWALS

It is the responsibility of the Director of the Library to ensure a balanced and viable collection. The Director of the Library will withdraw duplicate, irreparably damaged, or obsolete materials to insure that balance. As stated in Appendix C, Section 8 (“Library Director’s Collection Review Form”) of the Periodic Program Review Manual, it is the responsibility of the faculty of each program to recommend to the Director of the Library the withdrawal of circulating or reference materials deemed inappropriate for continued retention within the context of academic program support or overall collection viability. Periodic Program Review recommendations are integral to a viable collection review process and are considered with those made by the Library Director and library faculty. De-accession suggestions may also be made at any time by members of the Tusculum College community and are sought continuously.

VII. GIFTS AND GRANTS

The library seeks and welcomes the gift of books and other materials for the enhancement of its collection. The use or disposal of said items is thereafter left to the discretion of the library. A gift for the library may also consist of funds for the purchase of acquiring materials, in certain areas, to be suggested by the donor or the library staff. The library encourages non-specified gifts to allow the most flexible use of the donation for the enrichment of the overall collection. All grant monies allocated to the library for the purchase of materials in support of a grant purpose must be used for that purpose only; these monies are considered special funds not part of the college’s allocated library budget. The Director of the Library will provide the Development Office with an official statement of individual gifts made directly to the library. The Development Office will then send a written letter of appreciation to the donor(s). Donated funds will be deposited with the Business Office.

In-House Etiquette

1. To create an atmosphere conducive to study, a degree of quietness must be maintained. Please place cell phones on silence or vibrate before entering the library.

2. Please finish tobacco products before entering the library.

3. Please request only three (3) back issues of paper or microform periodicals at a time.

4. Please do not engage in long social conversations with staff and student workers on duty.